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Manage and support the organization's technical operations, including website maintenance, IT infrastructure, and digital documentation, while operating and maintaining TraceNet, the national traceability system for organic certification, to ensure accurate data entry, report generation, and compliance with certification standards. Provide technical assistance to field staff and officials by troubleshooting IT issues and maintaining efficient digital workflows, while also designing and developing digital assets such as ID cards, forms, and internal tools to modernize and streamline certification processes.

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Managed IT operations and led the development of a platform serving competitive esports players, creators, and community members by building and maintaining its data layer using SQL, SQLite, and Turso to support event schedules, program listings, and community resources. Integrated generative AI and prompt engineering into development workflows to accelerate feature delivery and content creation, while designing and delivering a modern, dynamic website that reflected the platform's brand identity and esports culture.

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Led the development and maintenance of websites and ERP systems for multiple clients, designing and building full-stack web applications with a strong focus on performance, security, and responsive user experiences. Managed a small technical team by coordinating tasks and overseeing projects throughout their lifecycle, from planning and development to deployment, while integrating client-specific ERP features to streamline workflows and improve operational efficiency.

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Contributed to the development of a delivery management system as part of a short-term project by implementing core application features and collaborating closely with the development team to ensure timely project delivery. Gained hands-on experience in web application development while working within real-world project requirements, deadlines, and collaborative development workflows.